A detail oriented and solutions focused Computer Systems, Technology & Networking graduate with over a decade of experience in delivering IT support through troubleshooting and critical analysis of computer and server environments. Effectively communicate technical information and offer assistance to non-technical end users. Confidently operate independently or within a cross departmental team to offer innovative IT solutions in a changing business environment. Demonstrate critical analysis & sound judgement in the following areas:

 

• Develop & Implement Tailored Network Solutions

• Champion in IT Project Management

• Assess, Prevent & Mitigate IT Security Concerns

• Analyze & Monitor System/ Network Performance

• Identify Cost Effective Improvement Strategies

• Proficient Hardware, Software & Server Maintenance